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DELIVERY INFORMATION
Delivery Times & PricesIf you place your order before 5.00pm GMT (Monday to Friday) and subject to the items being in stock, your order will be dispatched from our UK warehouse the same working day. As soon as your order leaves our warehouse a confirmation email will be sent to you confirming the dispatch of your order. All orders are posted via Royal Mail Services. Estimated delivery times are listed below under each destination. However now and then it can take a little longer and therefore we cannot guarantee the exact delivery date for your order. Royal Mail says 99% of mail each year is delivered safely, however now and then unfortunately items can get lost in the post, if you feel your item is taking longer than it should, please read: Where is My Order? Or click here to track your order if you selected Special Delivery. UKRoyal Mail 1st Class DeliveryFor UK deliveries, Royal Mail 1st Class post usually takes 1-2 working days. The cost of postage and packaging for the Royal Mail 1st Class Delivery service is a flat charge of £1.95 for all UK customers. Royal Mail Special DeliveryIf you place your order before 5.00pm GMT (Monday to Friday) and subject to the items being in stock, your order will be with you the next working day arriving no later than 1pm. A signature will also be required. Please note Special Deliveries do not arrive on Saturdays, Sundays or any Bank holidays. Once your order has been dispatched from our warehouse a tracking link can be found under your account information which will direct you to the Royal Mail website. This will give you more information as where exactly your order is. The cost of postage and packaging for the Royal Mail Special Delivery service is a flat charge of £6.00 for all UK customers. EuropeRoyal Mail 1st Class Airmail DeliveryFor Europe deliveries, Royal Mail 1st Class Airmail post usually takes 5-10 working days as per Royal Mail guidelines. The cost of postage and packaging for the Royal Mail 1st Class Airmail Delivery service is a flat charge of €6.00. Unfortunately we do not currently offer an express delivery service for overseas orders. USA & CanadaRoyal Mail 1st Class Airmail DeliveryFor USA & Canada deliveries, Royal Mail 1st Class Airmail post usually takes 5-10 working days as per Royal Mail guidelines. Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed. Unfortunately we do not currently offer an express delivery service for overseas orders. Rest of WorldRoyal Mail 1st Class Airmail DeliveryFor the Rest of World deliveries, Royal Mail 1st Class Airmail post usually takes 10-14 working days as per Royal Mail guidelines. The cost of postage and packaging for the Royal Mail 1st Class Airmail Delivery service is a flat charge of $9.95. Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed. Unfortunately we do not currently offer an express delivery service for overseas orders. Back to the Help Index |
