IN STOCK GUARANTEE
MyTights.com aspires to 100% in-stock availability. If we are out of stock of a particular item (or do not have the quantities you would like), you can still place an order but there may be a delay in despatch of these items.
When you add an item to your basket it will state at this stage if the item is either in stock or has an estimated dispatch time. Items that are in stock will be sent immediately as per normal, the rest of your order will be despatched when all the remaining items become available.
There is no additional delivery charge for ordering items that are not currently in stock.
Estimated Dispatch Time
If you have purchased an item(s) which is not in stock at the time you placed your order an estimated dispatch time will be allocated to this item(s). This information will appear in your basket and also again when you receive your confirmation order email.
This means that we are waiting for a delivery of stock from our supplier and as soon as we receive new stock we will automatically send the item(s) to you.
In the event that we are unable to despatch the item(s) to you within the initial estimated despatch time we will immediately notify you via email of the renewed estimated dispatch time.
If under the unfortunate circumstances where the item(s) is discontinued we will notify you as soon as we can and cancel the item(s) from your order.
Please note we only charge your account from when the item(s) is despatched from our warehouse.
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